Shipping Policy

At catchajewel.com, we work with suppliers around the world to source high-quality products. Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the supplier for dispatch within 24 hours after the order is placed. The supplier and postal service provider process the orders, which takes an additional 2–5 days.

Shipping time: This refers to the time it takes for items to be shipped from our suppliers to the destination. Orders are shipped by different shipping services depending upon the availability. After processing and leaving the supplier’s warehouse, items usually take between 15 and 45 business days to arrive at their destination but can take longer from time to time. Please note, nowadays due to Covid, the deliveries are taking longer than usual.

As soon as your product ships, you will receive a tracking number that will let you keep tabs of where your order is at all times.